Customer Care

In the event that you may have a customer service call, please contact our Customer Care Department in writing in order to facilitate problem resolution. This will allow us to have corporate follow-up on your customer service call. Our fax number is (512) 329-9928 and our email address is warranty@streetmanhomes.com.

To send your request online click here.

 In the event of an emergency that occurs on a weekend or a holiday you may call the following contractors direct:

If the emergency is Heating or Cooling related and:

• Call Big Tex Air Conditioning @ (512) 930-3000

If the emergency is Plumbing related and:

• You live in the neighborhoods of Circle C Ranch, Mueller, or West Cypress Hills then call Christianson @ (512) 246-5400.
• You live in Sendero Springs,Belterra, or Highland Horizon then call Casa Mechanical @ (512) 334-7300.

If the emergency concerns an Electrical issue and:

• You live in Circle C Ranch, Belterra, Sendero Springs, or West Cypress Hills then call Austin Lanehart @ (512) 288-5373.
• You live in Mueller or Highland Horizon then call Powerhouse @ (512) 832-8900.